Breast pump suction is limited to 40 kPa by international standards to protect breasts and capillaries, so the suction may feel soft. If you're using a new pump, check it's working properly and you've set the right mode for optimal performance.

E20 offers 3 heat levels. Make sure the heating pins are fully extended, the pump hub is secured, and there's no gap between the hub and diaphragm. Press the heat button. A solid orange light means heating is on. If it flashes, repeat the steps.

To ensure proper charging:- Wipe away any spilled milk on the pump hub and keep it dry and clean.- Use a USB-C charging cable with a 5V/2A or higher rating adapter.- Charge the pump fully before initial use. It doesn't work while charging.

No, it can damage the components and cause malfunctions.Initial Use: Steam washable parts or boil with constant stirring for up to 5 minutes.Daily Cleaning: Rinse washable parts with warm, soapy water and air dry. Sterilize as needed.