Customer Identity and Access Management (CIAM) Solutions

Deliver exceptional customer experiences and advanced security with miniOrange CIAM solutions. Our customer access management is designed to enhance satisfaction and engagement through personalized user journeys while ensuring security.

  • Support millions of customers with enterprise-grade security
  • Enable passwordless login or social SSO for frictionless authentication
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Why is CIAM Essential for Your Business?

Customers are the driving force of any business, and every interaction they have should be an exceptional experience. With miniOrange CIAM solutions, customers receive three fundamentals: Security, Privacy, and unparalleled User Satisfaction.

In return, businesses gain brand loyalty, enhanced customer retention that drives revenue growth, and robust protection from data breaches and cyber threats. CIAM transforms customer identity infrastructure into a strategic growth driver while ensuring compliance with evolving privacy regulations.

Empowering 25K+ Customers Globally

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The CIAM Suite Your Business Needs

You will get all the features you need to design a fantastic user experience to nurture your customers. Get everything done under one single suite loaded with diverse functionalities.

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User Authentication & Registration

Simplified customer onboarding with social providers and external identity sources through single API integration, reducing credential fatigue.

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SSO + Social Login

Enable seamless access across multiple applications with social networking credentials like Facebook and Google through federated identity protocols.

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Multi-layered Security

Advanced MFA with authentication methods including passkeys, biometric verification, and risk-based access controls for enhanced protection.

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Progressive Profiling System

Collect user data incrementally without overwhelming registration forms, personalizing experiences while maximizing conversion rates for businesses.

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User Profile & Consent Management

Consolidated identity repository with automated lifecycle management, self-service account management, and robust consent preference controls included.

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Threat Detection

Enhanced protection against bots, DDoS attacks, and unauthorized access through rate-limiting and adaptive MFA for high-risk scenarios.

CIAM Pricing

  • Flexible pricing based on your user tiers, with volume discounts available.
  • Instant customized quotes that fit your budget and requirements.
  • Expert guidance on the best solution for you.
  • Affordable pricing options for large enterprises, government agencies, and SMBs.
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CIAM Caters to Diverse Industries!

miniOrange CIAM solutions can work for diverse industries and all company sizes. Marketplaces, Startups, Enterprises, and different kinds of companies from various industries are using our solution to manage customer identities and to provide a better experience to their customers.

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SSO Solution for Nahdi Medical Company

With its headquarters in Jeddah, Nahdi Medical Company is a leading chain of Saudi retail pharmacies and it is one of the most prevalent and fastest-growing companies in the region.

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No Migration - Direct Connection

Al Nahdi was able to use their existing Identity Provider and Data source and connect that with CRM.

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User Management

Siebel CRM was configured in a way that it was also able to manage user-related operations (create, update, delete) along with IDP.

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Real-time Data Sync

All the data present in Siebel CRM, IdP, and various applications will always be in sync with each other.

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Single Membership ID across all applications

Users' accounts on IdP and SP applications can be created with Siebel Membership ID itself.

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SSO Solution for Senwave

Senwave is a Malaysian-based company that provides Digital Transformation, Retail ERP, and F&B Ordering solutions to customers worldwide. Its mission is to accelerate the world’s transition to AI and blockchain and deliver IT services.

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Single Sign-On (SSO)

A customizable SSO solution for Single Page Web Applications (SPAs) build on flutter and Magento

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Customized Registration and Login Flow

Easy onboarding of their users from various platforms - Social Login, Email, and Phone number registration.

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Seamless User migration

Existing users were migrated to miniOrange with all the user attributes ( email, first-name, last-name, and more) that Senwave had in their existing application

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Single Identity Source

An On-Premise Identity Provider to store user identities from various sources.

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MFA Solution for DBS

Headquartered in Marina Bay Singapore, DBS is a Singaporean multinational banking and financial services corporation. It is the largest bank in Southeast Asia by assets and among the larger banks in Asia.

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Unified MFA solution to connect two separate Intranets

Spread across different physical locations, miniOrange helped in protecting access to resources inside the Intranet using MFA

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LDAP directory Connection

An end-user portal through which they could update their information in the LDAP directory directly.

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MFA over VPN

Adding MFA security for resource access to reduce vulnerability to breaches

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On-Premise Solution

A Unique solution that was hosted on their own premises

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SSO Solution for Emirates Transport

Established in 1981 by Federal Law, Emirates Transport used the miniOrange On-Premise IdP solution, and they have successfully eased access to their resources and secured their internal users.

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Seamless SSO Authentication

SSO helped in seamless login to 1500 employees registered in Oracle EBS where they were maintaining many account credentials, password and authentication IDs.

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Login Performance Improvement

Once user authenticated themselves, the database connection was returned to the pool rather than being closed or left inactive.

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SSO & MFA Solution for Oberoi Group

The Oberoi hotels and resorts wanted a solution that has easy and secure access to their on-premise and cloud apps using SSO. They also wanted to provide a frictionless and reliable self-service password reset functionality to their employees.

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Seamless Single Sign On

miniOrange integrated SSO protocols like SAML/OAuth with the apps of the Oberoigroup, providing a simple authentication process for users.

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AD Self-Service Password Reset

miniOrange provided a comprehensive identity and access management solution that facilitated user provisioning into miniOrange.

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Disaster Recovery Strategy

To mitigate the challenge of potential downtime caused by region failures, We implemented a Disaster Recovery Strategy.

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Audits and Logs

We ensured robust audit trail for monitoring user activities and facilitating compliance requirements

Secure Access to all your Applications

With over 6,000+ apps available in the miniOrange integration library, we provide secure customer access to any application effortlessly. Our CIAM solution supports all authentication protocols and seamlessly integrates with any customer-facing app of your choice.

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Prioritizing Customer Security with miniOrange CIAM

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Fraud and Breaches

Detect and prevent fraudulent activities with behavioral analytics, adaptive authentication, and real-time threat monitoring systems.

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Customer Privacy

Comprehensive data protection with transparent consent management, privacy controls, and GDPR/CCPA compliance, ensuring customer trust and regulatory adherence.

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Security Compliance

Built-in audit trails, automated compliance reporting, and adherence to industry standards with secure data handling and retention policies.

What Customers say about Us

"With miniOrange Customer Identity & Access Management (CIAM solution), Al-Hussaini Trading simplified their user login/registration flow & delivered a seamless customer experience. Now, they do not have to worry about increasing..."

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Frequently Asked Questions

What is a CIAM solution?

CIAM (Customer Identity and Access Management) is a digital identity management software that combines login verification with customer data storage to securely manage external user identities. CIAM solutions handle registration, authentication, and access control for all external users across web and mobile applications.

What is the difference between IAM and CIAM?

IAM manages internal employee identities and corporate resource access, while CIAM focuses on external customers, partners, and vendors. IAM handles limited users (employees) with predictable capacity requirements, whereas CIAM must scale to users with unpredictable traffic patterns.

What are the 5 pillars of CIAM?

The five pillars include:

  • Multi-Factor and Adaptive Authentication for robust security protection
  • Scalability and High Availability to handle users and traffic spikes
  • Privacy and Compliance to meet regulatory requirements and data protection laws
  • APIs and Integration enable seamless connectivity with existing systems and third-party applications
  • Analytics transforms user data into insights for customer acquisition, retention, and revenue growth
How does CIAM Protect Consumer data?

CIAM protects consumer data using robust authentication methods (like MFA and biometrics), centralized data management, encryption, and consent management tools. It detects suspicious behaviors through anomaly and risk-based authentication, minimizes data collection, and enforces secure storage and data retention policies.

What problems does CIAM solve?

CIAM solves key problems, including unauthorized access, identity theft, compliance challenges, complex user onboarding, and fragmented customer profiles. It unifies customer identity data, streamlines secure authentication, automates consent management, supports data minimization, and proactively prevents breaches.

How does CIAM improve customer experience?

CIAM improves customer experience by enabling easy registration, single sign-on, and personalized access. It improves security with multifactor authentication, minimizes friction during login, and ensures compliance with privacy regulations, fostering trust while delivering seamless, secure, and user-friendly digital interactions.