Customer Identity and Access Management (CIAM) Solutions for Singapore Businesses
Deliver exceptional customer experiences and advanced security with miniOrange CIAM solutions. Our customer access management enhances satisfaction and engagement through personalised user journeys, with consent management and security controls that support your PDPA obligations — delivered and supported locally by KairaGlobal in Singapore.
- Support millions of customers with enterprise-grade security
- Enable passwordless login or social SSO for frictionless authentication
Why is CIAM Essential for Your Business?
Customer Identity and Access Management (CIAM) manages how your customers sign up, log in, and control their data across your apps and websites, balancing a smooth experience with strong security. Customers are the driving force of any business, and every interaction they have should be an exceptional experience. With miniOrange CIAM solutions, customers receive three fundamentals: Security, Privacy, and unparalleled User Satisfaction.
In return, businesses gain brand loyalty, enhanced customer retention that drives revenue growth, and robust protection from data breaches and cyber threats. CIAM transforms customer identity infrastructure into a strategic growth driver while supporting your obligations under evolving privacy regulations such as Singapore's PDPA.
Trusted by Organisations Across Singapore
Empowering 30K+ Customers Globally
The CIAM Suite Your Business Needs
You will get all the features you need to design a fantastic user experience to nurture your customers. Get everything done under one single suite loaded with diverse functionalities.
User Authentication & Registration
Simplified customer onboarding with social providers and external identity sources through single API integration, reducing credential fatigue.
SSO + Social Login
Enable seamless access across multiple applications with social networking credentials like Facebook and Google through federated identity protocols.
Multi-layered Security
Advanced MFA with authentication methods including passkeys, biometric verification, and risk-based access controls for enhanced protection.
Progressive Profiling System
Collect user data incrementally without overwhelming registration forms, personalising experiences while maximising conversion rates for businesses.
User Profile & Consent Management
Consolidated identity repository with automated lifecycle management, self-service account management, and robust consent preference controls included.
Threat Detection
Enhanced protection against bots, DDoS attacks, and unauthorised access through rate-limiting and adaptive MFA for high-risk scenarios.
Meet Singapore and Asia-Pacific Compliance Requirements with CIAM
miniOrange CIAM gives you the controls and audit evidence that regulators and assessors look for. It doesn't certify you; it equips you to meet the requirements.
PDPA: Capture and record customer consent, let customers manage their own profiles and preferences, and protect their accounts with MFA — supporting the PDPA's Consent, Notification, Access and Correction, and Protection Obligations.
MAS TRM: Support the TRM Guidelines' expectations for online financial services: strong customer authentication, adaptive MFA for high-risk logins, and fraud monitoring.
CSA Cyber Trust: Show assessors how customer-facing identities are protected, with MFA, bot protection, and audit trails, for Cyber Trust (2025).
ICT&SS (formerly IM8): Support ICT&SS controls for citizen-facing portals with secure registration, authentication, and consent records.
MOH HIA: Secure patient portals and records access with MFA and consent controls, supporting MOH's Cyber and Data Security Essentials.
Asia-Pacific: Strong customer authentication for digital banking under BNM RMiT (Malaysia), and customer-facing identity controls in the HKMA C-RAF 2.0 Protect domain (Hong Kong).
International: Consent management, self-service data access, and account protection for GDPR and CCPA; ISO 27001 Annex A identity and authentication controls (5.16, 5.17, 8.5); and strong authentication for customer accounts linked to payments under PCI DSS.
India: Consent capture and records for customers in India, supporting the DPDP Act's consent requirements.
CIAM Pricing
- Flexible pricing based on your user tiers, with volume discounts available.
- Instant customised quotes that fit your budget and requirements.
- Expert guidance on the best solution for you.
- Affordable pricing options for large enterprises, government agencies, and SMBs.
CIAM Caters to Diverse Industries!
miniOrange CIAM solutions can work for diverse industries and all company sizes. Marketplaces, Startups, Enterprises, and different kinds of companies from various industries are using our solution to manage customer identities and to provide a better experience to their customers.
SSO Solution for Nahdi Medical Company
With its headquarters in Jeddah, Nahdi Medical Company is a leading chain of Saudi retail pharmacies and it is one of the most prevalent and fastest-growing companies in the region.
No Migration - Direct Connection
Al Nahdi was able to use their existing Identity Provider and Data source and connect that with CRM.
User Management
Siebel CRM was configured in a way that it was also able to manage user-related operations (create, update, delete) along with IDP.
Real-time Data Sync
All the data present in Siebel CRM, IdP, and various applications will always be in sync with each other.
Single Membership ID across all applications
Users' accounts on IdP and SP applications can be created with Siebel Membership ID itself.
SSO Solution for Senwave
Senwave is a Malaysian-based company that provides Digital Transformation, Retail ERP, and F&B Ordering solutions to customers worldwide. Its mission is to accelerate the world’s transition to AI and blockchain and deliver IT services.
Single Sign-On (SSO)
A customisable SSO solution for Single Page Web Applications (SPAs) built on Flutter and Magento
Customised Registration and Login Flow
Easy onboarding of their users from various platforms - Social Login, Email, and Phone number registration.
Seamless User migration
Existing users were migrated to miniOrange with all the user attributes ( email, first-name, last-name, and more) that Senwave had in their existing application
Single Identity Source
An On-Premise Identity Provider to store user identities from various sources.
MFA Solution for DBS
Headquartered in Marina Bay Singapore, DBS is a Singaporean multinational banking and financial services corporation. It is the largest bank in Southeast Asia by assets and among the larger banks in Asia.
Unified MFA solution to connect two separate Intranets
Spread across different physical locations, miniOrange helped in protecting access to resources inside the Intranet using MFA
LDAP directory Connection
An end-user portal through which they could update their information in the LDAP directory directly.
MFA over VPN
Adding MFA security for resource access to reduce vulnerability to breaches
On-Premise Solution
A Unique solution that was hosted on their own premises
SSO Solution for Emirates Transport
Established in 1981 by Federal Law, Emirates Transport used the miniOrange On-Premise IdP solution, and they have successfully eased access to their resources and secured their internal users.
Seamless SSO Authentication
SSO helped in seamless login to 1500 employees registered in Oracle EBS where they were maintaining many account credentials, password and authentication IDs.
Login Performance Improvement
Once user authenticated themselves, the database connection was returned to the pool rather than being closed or left inactive.
SSO & MFA Solution for Oberoi Group
The Oberoi hotels and resorts wanted a solution that has easy and secure access to their on-premise and cloud apps using SSO. They also wanted to provide a frictionless and reliable self-service password reset functionality to their employees.
Seamless Single Sign On
miniOrange integrated SSO protocols like SAML/OAuth with the apps of the Oberoi Group, providing a simple authentication process for users.
AD Self-Service Password Reset
miniOrange provided a comprehensive identity and access management solution that facilitated user provisioning into miniOrange.
Disaster Recovery Strategy
To mitigate the challenge of potential downtime caused by region failures, We implemented a Disaster Recovery Strategy.
Audits and Logs
We ensured robust audit trail for monitoring user activities and facilitating compliance requirements
Secure Access to all your Applications
With over 6,000+ apps available in the miniOrange integration library, we provide secure customer access to any application effortlessly. Our CIAM solution supports all authentication protocols and seamlessly integrates with any customer-facing app of your choice.
Prioritising Customer Security with miniOrange CIAM
Fraud and Breaches
Detect and prevent fraudulent activities with behavioural analytics, adaptive authentication, and real-time threat monitoring systems.
Customer Privacy
Comprehensive data protection with transparent consent management and privacy controls that support the PDPA's Consent, Notification, and Protection Obligations, as well as GDPR and CCPA — building customer trust.
Security Compliance
Built-in audit trails, automated compliance reporting, and adherence to industry standards with secure data handling and retention policies.
What Customers say about Us
"With miniOrange Customer Identity & Access Management (CIAM solution), Al-Hussaini Trading simplified their user login/registration flow & delivered a seamless customer experience. Now, they do not have to worry about increasing..."
