In the modern business world, mobile devices have almost replaced conventional desktops. Companies are also increasingly shifting their infrastructure to the cloud, allowing employees to access applications, corporate data, and other resources from anywhere and on any device. This has provided businesses with greater mobility and flexibility.

However, this new wave of mobility has brought along greater cybersecurity risks and made device management even more difficult. These challenges make it imperative for businesses to adopt device management solutions.

When setting up SureMDM, it’s important for you to choose between two deployment methods - cloud-hosted (SaaS) deployment and on-premise deployment. That’s because the method of deployment has a significant impact on how you operate and maintain the solution later on.

Cloud-Hosted or SaaS Deployment 

If you choose to go for a SaaS deployment, 42Gears will host all of your company’s data on servers actually hosted by cloud-infrastructure service providers such as AWS, Azure, or Google Cloud Platform. It’s a great choice for companies looking for a straightforward way to quickly set up a mobile device management solution.

Pros:

• You can save substantial time and money by relying on pre-existing infrastructure.
• All maintenance activities are handled by 42Gears, so you don’t have to worry about behind-the-scenes logistics.
• You can scale up as needed as there will always be more space in the server whenever you feel the need to support more devices.

Cons:

• You have to trust us to keep your data safe. But rest assured, we have all sorts of safeguards to ensure data stays safe.

On-Premise Deployment 

If you choose to go ahead with an on-premise deployment, 42Gears will lease its software (SureMDM) for use on your own servers. In this case, you will be fully responsible for maintaining and protecting the solution infrastructure.

Pros:

• You don’t have to store your company data externally.

Cons:

• You will need to build and set up your on-site infrastructure, and then maintain and update it regularly. You will also need time to train your IT staff to do all related tasks.

What is MDM?

MDM stands for Mobile Device Management, which refers to the technology and policies used by businesses to manage, monitor, and secure both employee-owned and company-owned mobile devices, such as smartphones and tablets, used by their employees for business operations.

What types of devices can be managed with MDM?

MDM can be used to manage, monitor, control, and secure a wide range of mobile devices, including smartphones, tablets, laptops, and other IoT devices used in corporate settings.

What are MDM's features?

MDM offers a range of features, including device enrollment and configuration, security policy enforcement, application distribution and management, content distribution, fencing, remote support, device monitoring and reporting, remote wiping and locking, and location tracking. Some MDM solutions may also offer advanced features such as containerization, app wrapping, and secure browsing.

Is MDM only for large enterprises?

No, MDM is not only for large enterprises. Organizations of all sizes can deploy MDM solutions to manage and secure mobile devices used in corporate settings.

What does mobile device management do?

Mobile device management allows businesses to manage and secure mobile devices used by their employees to access corporate data and applications. MDM solutions enable organizations to enforce security policies, manage and monitor devices, distribute applications, and remotely wipe data in the event of device loss or theft.

What is Computer Device Management? 

Computer Device Management is the process and tools for managing the various devices that are connected to a computer system, such as printers, scanners, external drives, and more. This process usually involves setting up the devices, configuring their settings, monitoring their performance, and providing maintenance and updates when necessary.

How much does Mobile Device Management cost? 

Mobile Device Management (MDM) software can vary in price depending on the features and capabilities it includes. Generally speaking, prices range from $3 per device per month for basic device management features to $9 per device per month for more advanced and feature-rich MDM solutions. It is important to evaluate your needs before deciding which MDM solution to use, as this will help determine the most cost-effective solution for your organization.

What types of devices are managed by a mobile device management solution? 

An MDM solution can manage a variety of devices, including smartphones, tablets, and other mobile computing devices. It supports a range of operating systems and versions, including Android, iOS, Linux, MacOS and Windows. Additionally, some solutions can also be used to manage desktop computers, laptops, and other common workplace devices. Very few solution providers also offer custom solutions for less common platforms, such as Blackberry and Windows Phone.

Can a mobile device management solution spy on you? 

No, a solution that used to manage devices remotely cannot spy on you. Mobile device management tools are technologies that allows businesses to remotely configure and manage their mobile devices, and protect the data on these devices, in order to ensure security and compliance with corporate policies. However, someone having access to the MDM tool with elevated permissions can perform undesirable actions on the user's device, including surviellance. The most common misuses of these solutions include using them to view personal information such as emails, texts, or web browsing activities, accessing company data without the employee's permission, and attempting to access information or devices that are beyond the scope of the solutions. Other misuses include using the solution's remote access capability to unlawfully monitor an employee's activities, collecting and storing personal information without consent, and using the solution to gain access to confidential information.

Can a mobile device management solution be used to listen to phone calls? 

It depends on the MDM (Mobile Device Management) provider and the type of MDM solution being used. Some MDM solutions have features that allow businesses to manage and monitor their employees' mobile devices, but it is typically not possible to use these features to listen to phone calls. Generally speaking, employers should not attempt to listen to employees' phone calls, as this could be illegal.

Can an MDM do location tracking? 

Yes, MDM solutions have features that allow businesses to track the location of their employees' mobile devices. This can be an important security feature for businesses, as it allows them to ensure that their mobile workforce is in compliance with company policies and regulations. Location tracking can also be used to optimize resource utilization and improve customer service.

Can MDM see what apps I have downloaded? 

It depends on how the device was enrolled into the MDM. Some MDM solutions have features that allow businesses to monitor the apps that their employees have downloaded to their mobile devices. This can be used to ensure compliance with company policies, as well as to track the effectiveness of employee device usage. In addition, businesses can also use MDM to restrict access to certain apps, and even remotely uninstall apps if necessary.